Eligibility for Refunds
Refunds may be issued under the following conditions:
- The product or service you received is significantly different from the description provided on our Website.
- The product or service is defective or unusable due to an issue caused by us.
- You requested a cancellation within the permitted timeframe (see Section 2 below).
Refunds will not be granted for:
Issues resulting from misuse, unauthorized modifications, or improper handling of the product or service.
Change of mind after a purchase has been made.
Refund Request Timeframe
To qualify for a refund, you must submit a refund request within [Insert Timeframe, e.g., 14 days] of the purchase date. Requests made after this period may not be eligible for consideration.
How to Request a Refund
To request a refund, please contact us at grindingcloud@yahoo.com with the following information:
- Your full name
- Order number or transaction ID
- Detailed reason for requesting the refund
- Any supporting documents (e.g., screenshots, receipts, or correspondence)
Our team will review your request and respond within [Insert Timeframe, e.g., 5 business days].
Processing Refunds
If your refund request is approved:
Refunds will be processed using the original payment method.
It may take [Insert Timeframe, e.g., 5-10 business days] for the refund to appear in your account, depending on your payment provider.
Partial Refunds
In some cases, partial refunds may be issued if:
Only part of the product or service is defective or unusable.
The product or service was used partially and cannot be returned in its original state.
Non-Refundable Items or Services
Certain products or services may be marked as non-refundable at the time of purchase. This includes but is not limited to:
Custom or personalized services after work has commenced.
Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting to our Website. Your continued use of our Website and services constitutes your acceptance of any updated terms.
Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: grindingcloud@yahoo.com
Website: https://grinding.cloud/